myOnsite Healthcare: Common Questions Answered

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Nathan

AI Assistant

Hi there! 👋 I'm Nathan, your AI assistant. How can I help you today?

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				<div class="et_pb_text_inner"><h2>We’re here to help</h2></div>
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				<div class="et_pb_text_inner"><h3>Frequently asked questions (FAQs)</h3>
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				<div class="et_pb_text_inner"><h3>Our concierge service provides professional care with convenience and safety. It’s easy to schedule an at-home blood draw with one of our experienced, certified, insured professional phlebotomists.</h3></div>
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				<h4 class="et_pb_toggle_title">How do I send an order?</h4>
				<div class="et_pb_toggle_content clearfix"><p><span style="font-weight: 400;">You or your doctor can fax an order to </span><span style="font-weight: 400;">(877) 471-1327 / (949) 596-0903 or email your order to us at </span><a href="mailto:orders@myonsitehealthcare.com"><b>orders@myonsitehealthcare.com</b></a><b>.</b></p></div>
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				<h4 class="et_pb_toggle_title">How much does it cost?</h4>
				<div class="et_pb_toggle_content clearfix"><p><span style="font-weight: 400;">Costs can vary, usually $100+ depending on the area.</span></p></div>
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				<h4 class="et_pb_toggle_title">Is it covered by my insurance?</h4>
				<div class="et_pb_toggle_content clearfix"><p><span style="font-weight: 400;">We can bill Medicare directly or you can pay out-of-pocket and submit your receipt for reimbursement.</span></p></div>
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				<h4 class="et_pb_toggle_title">How long does it take to get an appointment?</h4>
				<div class="et_pb_toggle_content clearfix"><p><span style="font-weight: 400;">It can take up to 48 hours, it’s best to make your appointment as soon as you receive your lab orders.</span></p></div>
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				<h4 class="et_pb_toggle_title">Do you do PT/INR tests?</h4>
				<div class="et_pb_toggle_content clearfix"><p><span style="font-weight: 400;">Yes, We do PT/INR tests.</span></p></div>
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				<h4 class="et_pb_toggle_title">Do you pick up urine & stool samples?</h4>
				<div class="et_pb_toggle_content clearfix"><p><span style="font-weight: 400;">Yes, We pick up urine & stool samples.</span></p></div>
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				<h4 class="et_pb_toggle_title">How early do you come for fasting draws?</h4>
				<div class="et_pb_toggle_content clearfix"><p><span style="font-weight: 400;">We offer early morning appointments and will work with you to fit your schedule. </span></p></div>
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				<h4 class="et_pb_toggle_title">Do you provide same-day or STAT services?</h4>
				<div class="et_pb_toggle_content clearfix"><p><span style="font-weight: 400;">Yes, We do provide same-day or STAT services.</span></p></div>
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				<h4 class="et_pb_toggle_title">What happens if I forget to cancel my appointment and the phlebotomist comes to my home?</h4>
				<div class="et_pb_toggle_content clearfix"><p><span style="font-weight: 400;">Unfortunately, without a 24-hour notice of cancellation, we have to charge you for the missed appointment. </span></p></div>
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				<h4 class="et_pb_toggle_title">Does myOnsite test the collected blood/specimen?</h4>
				<div class="et_pb_toggle_content clearfix"><p><span style="font-weight: 400;">We will collect the blood or specimen, and deliver it to the specified laboratory. </span></p></div>
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				<h4 class="et_pb_toggle_title">Do you ship/deliver the collected blood to our preferred lab?</h4>
				<div class="et_pb_toggle_content clearfix"><p><span style="font-weight: 400;">Yes, We do ship/deliver the collected blood to your preferred lab.</span></p></div>
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				<h4 class="et_pb_toggle_title">When and how will I receive my lab results?</h4>
				<div class="et_pb_toggle_content clearfix"><p><span style="font-weight: 400;">Your physician will receive the results directly from the lab, and you can contact them for the information. </span></p></div>
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				<h4 class="et_pb_toggle_title">How to pay for the draw?</h4>
				<div class="et_pb_toggle_content clearfix"><p><span style="font-weight: 400;">You can either pay online on our website </span><a href="https://stagingweb.myonsitehealthcare.com/pay-online/"><span style="font-weight: 400;">https://stagingweb.myonsitehealthcare.com/pay-online</span></a><span style="font-weight: 400;"> or call us at </span><a href="tel:9412710701"><span style="font-weight: 400;">(941) 271-0701</span></a><span style="font-weight: 400;"> and pay by phone.</span></p></div>
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				<h4 class="et_pb_toggle_title">Do you provide nursing facilities?</h4>
				<div class="et_pb_toggle_content clearfix"><p><span style="font-weight: 400;">No, we do not provide nursing facilities.</span></p></div>
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				<h4 class="et_pb_toggle_title">Can I reschedule an appointment? </h4>
				<div class="et_pb_toggle_content clearfix"><p><span style="font-weight: 400;">Yes, call us 24 hours before your scheduled appointment. </span><span style="font-weight: 400;">For any other questions or to make an appointment, please email us at</span><span style="font-weight: 400;"> </span><a href="mailto:info@myonsitehealthcare.com"><span style="font-weight: 400;">info@myonsitehealthcare.com</span></a><span style="font-weight: 400;">, or call or fax us at the numbers below. </span></p>
<p><span style="font-weight: 400;">Fax: (877) 471 1327 / </span><span style="font-weight: 400;">(949) 596-0903</span></p>
<p><span style="font-weight: 400;">Call: </span><a href="tel:9412710701">(<span style="font-weight: 400;">941) 271-0701</span></a></p></div>
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                            <span id='input_16_1_6_container' class='name_last' >
                                                    <input type='text' name='input_1.6' id='input_16_1_6' value='' aria-label='Last name'   aria-required='true'   placeholder='Last Name *'  />
                                                    <label for='input_16_1_6' class='hidden_sub_label screen-reader-text'>Last</label>
                                                </span>
                            
                        </div></li><li id="field_16_2" class="gfield gfield_contains_required field_sublabel_below field_description_below hidden_label gfield_visibility_visible" ><label class='gfield_label' for='input_16_2' >Your Phone Number<span class="gfield_required"><span class="gfield_required gfield_required_asterisk">*</span></span></label><div class='ginput_container ginput_container_phone'><input name='input_2' id='input_16_2' type='tel' value='' class='medium'  placeholder='Phone Number *' aria-required="true" aria-invalid="false"   /></div></li><li id="field_16_3" class="gfield gfield_contains_required field_sublabel_below field_description_below hidden_label gfield_visibility_visible" ><label class='gfield_label' for='input_16_3' >Email Address<span class="gfield_required"><span class="gfield_required gfield_required_asterisk">*</span></span></label><div class='ginput_container ginput_container_email'>
                            <input name='input_3' id='input_16_3' type='email' value='' class='medium'   placeholder='Email Address *' aria-required="true" aria-invalid="false" aria-describedby="gfield_description_16_3" />
                        </div><div class='gfield_description' id='gfield_description_16_3'>Please provide a valid email address so we can get back to you</div></li><li id="field_16_7" class="gfield gfield_contains_required field_sublabel_hidden_label field_description_below hidden_label gfield_visibility_visible" ><label class='gfield_label gfield_label_before_complex'  >Address<span class="gfield_required"><span class="gfield_required gfield_required_asterisk">*</span></span></label>    
                    <div class='ginput_complex ginput_container has_city has_state has_zip ginput_container_address' id='input_16_7' >
                        <span class='ginput_left address_city ginput_address_city' id='input_16_7_3_container' >
                                    <input type='text' name='input_7.3' id='input_16_7_3' value=''   placeholder='City *' aria-required='true'    />
                                    <label for='input_16_7_3' id='input_16_7_3_label' class='hidden_sub_label screen-reader-text'>City</label>
                                 </span><span class='ginput_right address_state ginput_address_state' id='input_16_7_4_container' >
                                        <input type='text' name='input_7.4' id='input_16_7_4' value=''     placeholder='State *' aria-required='true'    />
                                        <label for='input_16_7_4' id='input_16_7_4_label' class='hidden_sub_label screen-reader-text'>State / Province / Region</label>
                                      </span><span class='ginput_left address_zip ginput_address_zip' id='input_16_7_5_container' >
                                    <input type='text' name='input_7.5' id='input_16_7_5' value=''   placeholder='Zip Code *' aria-required='true'    />
                                    <label for='input_16_7_5' id='input_16_7_5_label' class='hidden_sub_label screen-reader-text'>ZIP / Postal Code</label>
                                </span><input type='hidden' class='gform_hidden' name='input_7.6' id='input_16_7_6' value='' />
                    <div class='gf_clear gf_clear_complex'></div>
                </div></li><li id="field_16_10" class="gfield gfield_contains_required field_sublabel_below field_description_below hidden_label gfield_visibility_visible" ><label class='gfield_label' for='input_16_10' >Tell us about your needs<span class="gfield_required"><span class="gfield_required gfield_required_asterisk">*</span></span></label><div class='ginput_container ginput_container_textarea'><textarea name='input_10' id='input_16_10' class='textarea medium'  aria-describedby="gfield_description_16_10"  placeholder='Tell us about your needs *' aria-required="true" aria-invalid="false"   rows='10' cols='50'>

How may we help you? Please be brief as much as possible.

This field is for validation purposes and should be left unchanged.